Treatments & prescriptions
What if I have questions or concerns about my plan?
You can always ask for clarity, a change, or a second opinion on your care.
These answers describe how telehealth care generally works. Your provider will confirm anything that applies specifically to you.
Speaking up is part of care
If anything in your plan is unclear, ask. Your provider can explain the reasoning, the alternatives, and what evidence supports the approach.
If you are uncomfortable with a plan, say so. Care can be adjusted, paused, or reconsidered. You may also seek an independent second opinion from another clinician at any time.
Getting in touch
Use the contact page to reach the care team with non urgent questions. Ask how to reach someone about your specific plan during your consultation, since contact details differ between practices.
For urgent symptoms, follow the guidance in the urgent symptoms and emergencies answer rather than waiting for a reply.
Related answers
A conversation comes first.
Your provider reviews your history and goals before any treatment is considered, and will explain the options, safety information, and follow up care that apply to you.
Book free consultation- For a medical emergency, contact local emergency services right away.